PRIVACY POLICY & GUEST DATE GUIDELINES

1. GENERAL
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ZELIVEST LLC AND ITS PARENTS, SUBSIDIARIES, AND AFFILIATES (REFERRED TO IN THIS PRIVACY POLICY
AS THE "COMPANY") RESPECT THE PRIVACY OF EVERY INDIVIDUAL WHO VISITS OUR WEBSITE, USES
OUR PLATFORMS, OR INTERACTS WITH APPLICATIONS OWNED AND OPERATED BY US. THIS PRIVACY
POLICY ("POLICY") OUTLINES THE INFORMATION THE COMPANY MAY COLLECT FROM VISITORS TO OUR
WEBSITES HOSTED IN THE UNITED STATES AND USERS OF OUR APPLICATIONS IN THE UNITED STATES
(COLLECTIVELY THE "SITE") AND HOW WE MAY USE AND DISCLOSE THAT INFORMATION.
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THIS POLICY ONLY APPLIES TO PERSONAL INFORMATION (AS DEFINED BELOW) AND DOES NOT APPLY TO
INFORMATION WHICH IS NON-PERSONAL OR ANONYMIZED (E.G., AGGREGATED INFORMATION OR
INFORMATION WHICH CANNOT BE RELATED TO A NATURAL PERSON).
‍
WE PROCESS PERSONAL INFORMATION BASED ON OUR LEGITIMATE INTEREST IN RUNNING AND
GROWING OUR BUSINESS AND AS NECESSARY TO ENTER INTO A CONTRACTUAL RELATIONSHIP WITH
YOU. SHOULD WE PROCESS PERSONAL INFORMATION IN ANY OTHER WAY, WE WILL NOTIFY YOU OF
THAT BASIS PRIOR TO UNDERTAKING SUCH PROCESSING.

2. WHAT CATEGORIES OF PERSONAL INFORMATION DO WE COLLECT AND WHY
‍
THE COMPANY COLLECTS INFORMATION WHICH RELATES TO YOU AS AN IDENTIFIABLE NATURAL PERSON
("PERSONAL INFORMATION") AS A RESULT OF YOUR INTERACTION WITH OUR SITE, APPLICATIONS, OR
ESTABLISHMENT.
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DIRECT COLLECTION
YOU ARE ORDINARILY NOT REQUIRED TO REGISTER OR PROVIDE PERSONAL INFORMATION IN ORDER TO
ACCESS OUR WEBSITE. HOWEVER, CERTAIN SECTIONS OF OUR WEBSITE AND APPLICATIONS MAY
REQUIRE REGISTRATION. DEPENDING ON SERVICES AVAILABLE TO YOU, WE MAY REQUEST SPECIFIC
PERSONAL INFORMATION NECESSARY TO PERFORM THOSE SERVICES.
‍
THE TYPES OF PERSONAL INFORMATION WE MAY COLLECT INCLUDE, BUT ARE NOT LIMITED TO:
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• CONTACT INFORMATION, SUCH AS YOUR NAME, POSTAL ADDRESS, EMAIL ADDRESS, AND TELEPHONE
NUMBER;
• USERNAME AND PASSWORD TO ACCESS OUR PRODUCTS AND SERVICES ONLINE;
• PAYMENT INFORMATION (SUCH AS PAYMENT CARD DETAILS, FINANCIAL ACCOUNT INFORMATION, AND
BILLING ADDRESS) IF YOU PLACE
ORDERS ONLINE;
• BIRTH DATE;
• ONLINE ORDER HISTORY; AND
• OTHER PERSONAL INFORMATION YOU MAY VOLUNTARILY PROVIDE TO US.
‍
PURCHASES OF COMPANY PRODUCTS
‍
THE SITE OFFERS INDIVIDUALS THE OPPORTUNITY TO PURCHASE PRODUCTS ONLINE. IN CONNECTION
WITH THOSE PURCHASES, CUSTOMERS WILL BE ASKED TO SUBMIT PERSONAL INFORMATION — NAME,
ADDRESS, TELEPHONE NUMBER, AND EMAIL ADDRESS — WHICH IS REQUIRED TO COMPLETE THE
TRANSACTION. IF YOU MAKE A PAYMENT, WE ALSO COLLECT DATA NECESSARY TO PROCESS PAYMENT,
INCLUDING YOUR PAYMENT INSTRUMENT NUMBER (SUCH AS CREDIT OR DEBIT CARD NUMBER) AND THE
SECURITY CODE ASSOCIATED WITH YOUR PAYMENT INSTRUMENT.

CONTACT AND COMMENT FEATURES
‍
THE COMPANY ENCOURAGES VISITORS TO CONTACT US WITH QUESTIONS AND COMMENTS. EMAIL
ADDRESSES AND OTHER INFORMATION OF PERSONS USING THESE FEATURES MAY BE COLLECTED IN
ORDER TO FACILITATE OUR RESPONSES TO THOSE INQUIRIES.
‍
SPECIAL PROMOTIONS AND PRODUCT INFORMATION
‍
THE COMPANY MAY OFFER YOU THE OPPORTUNITY TO RECEIVE EMAIL UPDATES AND ANNOUNCEMENTS
CONCERNING OUR PRODUCTS AND SPECIAL PROMOTIONS. PERSONAL INFORMATION YOU HAVE
PROVIDED MAY BE USED TO FACILITATE THOSE COMMUNICATIONS.
‍
REWARDS PROGRAMS
‍
THE COMPANY MAY OFFER REWARDS PROGRAMS, SWEEPSTAKES, CONTESTS, OR OTHER PROMOTIONS
THROUGH ITS WEBSITES OR APPLICATIONS. IN ORDER TO PARTICIPATE IN SUCH PROMOTIONS, YOU MAY
BE REQUIRED TO REGISTER AN ACCOUNT AND/OR PROVIDE CONTACT DATA, PROFILE DATA, AND OTHER
INFORMATION.
‍
ONLINE ORDERING - PICK UP ONLY
‍
THE COMPANY OFFERS ONLINE ORDERING THROUGH ITS WEBSITE WWW.VITAVIEMIAMI.COM. ALL ONLINE
ORDERS ARE PREPARED FOR IN-STORE PICK-UP ONLY AT OUR SOUTH MIAMI LOCATION. IN CONNECTION
WITH ONLINE ORDERS, WE COLLECT YOUR NAME, EMAIL ADDRESS, TELEPHONE NUMBER, AND PAYMENT
INFORMATION SOLELY FOR THE PURPOSE OF PROCESSING AND CONFIRMING YOUR ORDER. WE DO NOT
CURRENTLY OFFER A MOBILE APPLICATION. SHOULD A MOBILE APPLICATION BE INTRODUCED IN THE
FUTURE, THIS POLICY WILL BE UPDATED ACCORDINGLY.
‍
GENERAL USES OF PERSONAL INFORMATION
‍
ADDITIONALLY, THE COMPANY USES PERSONAL INFORMATION ABOUT YOU FOR THE FOLLOWING
PURPOSES:
‍
• TO ESTABLISH OR MAINTAIN OUR RELATIONSHIP WITH YOU;
• TO KEEP YOU INFORMED OF PRODUCTS AND SERVICES WE THINK MAY BE OF INTEREST TO YOU,
INCLUDING THOSE OF OUR AFFILIATED
BRANDS AND TRUSTED MARKETING PARTNERS;
• TO PERSONALIZE YOUR EXPERIENCE WITH US AND TO ASSIST YOU WHILE YOU USE THE SITE;
• FOR BUSINESS ADMINISTRATION, INCLUDING STATISTICAL ANALYSIS;
• TO IMPROVE THE SITE BY HELPING US UNDERSTAND WHO USES IT;
• TO PROTECT THE INTERESTS OF VISITORS TO OUR SITE, OUR EMPLOYEES, AND OTHER THIRD
PARTIES;
‍
• TO INVESTIGATE VIOLATIONS OF OUR POLICIES AND APPLICABLE LAW;
• FOR FRAUD PREVENTION AND DETECTION AND TO COMPLY WITH APPLICABLE LAWS, REGULATIONS,
OR CODES OF PRACTICE.

3. HOW DO WE COLLECT PERSONAL INFORMATION
‍
INFORMATION COLLECTED AUTOMATICALLY — CLICKSTREAM
OUR WEB PAGES MAY INCORPORATE "PIXEL TAGS," "WEB BEACONS," OR OTHER SIMILAR TRACKING
TECHNOLOGIES (COLLECTIVELY, "PIXEL TAGS") THAT ALLOW US, OR OUR AGENTS, TO TRACK THE
ACTIONS OF USERS OF OUR SITE (KNOWN AS "CLICK-STREAM DATA"). CLICK-STREAM DATA CAN INCLUDE
PERSONAL INFORMATION, SUCH AS THE IP ADDRESS OF THE COMPUTER YOU ARE USING, THE TYPE OF
OPERATING SYSTEM AND BROWSER SOFTWARE THAT YOU USE, THE DATE AND TIME OF YOUR ACCESS
TO OUR SITE, AND SIMILAR TRAFFIC-RELATED INFORMATION.WE MAY ALSO AGGREGATE YOUR CLICK-STREAM DATA WITH SIMILAR DATA COLLECTED FROM OTHER
USERS IN ORDER TO HELP US IMPROVE OUR SITE AND THE SERVICES WE PROVIDE. IF WE COMBINE
INFORMATION WHICH IS NOT PERSONAL WITH PERSONAL INFORMATION, WE WILL CONSIDER THE
COMBINED INFORMATION AS PERSONAL INFORMATION.
‍
COOKIES
‍
WHEN YOU VIEW ONE OF OUR WEBSITES, WE MAY STORE CERTAIN INFORMATION ON YOUR COMPUTER
IN THE FORM OF A SMALL TEXT FILE CALLED A "COOKIE." COOKIES CAN HELP US IMPROVE YOUR
EXPERIENCE WITH OUR WEBSITES IN MANY WAYS — FOR EXAMPLE, BY TAILORING THE SITE TO BETTER
MATCH YOUR INTERESTS AND PREFERENCES, AND TO HELP US UNDERSTAND WHICH PARTS OF OUR
WEBSITES ARE MOST POPULAR.
‍
COOKIES ARE READ ONLY BY THE SERVER THAT PLACED THEM AND ARE UNABLE TO EXECUTE ANY
CODE OR VIRUS. WITH MOST INTERNET BROWSERS, YOU CAN ERASE COOKIES FROM YOUR COMPUTER,
BLOCK ALL COOKIES, OR RECEIVE A WARNING BEFORE A COOKIE IS STORED. PLEASE BE AWARE THAT
SOME FEATURES AND PROGRAMS OF OUR WEBSITES MAY BE UNAVAILABLE TO YOU IF COOKIES ARE
ERASED OR BLOCKED.
‍
LOCATION INFORMATION
‍
OUR WEBSITE MAY USE YOUR IP ADDRESS TO DETERMINE YOUR APPROXIMATE LOCATION FOR THE
PURPOSE OF CUSTOMIZING YOUR BROWSING EXPERIENCE. WE DO NOT COLLECT GPS OR REAL-TIME
DEVICE LOCATION DATA. LOCATION INFORMATION IS NOT REQUIRED TO ACCESS OR USE OUR WEBSITE.

4. HOW WE RETAIN INFORMATION WE COLLECT
‍
WE WILL RETAIN PERSONAL INFORMATION FOR AS LONG AS NECESSARY OR PERMITTED IN LIGHT OF
THE PURPOSES DESCRIBED IN THIS POLICY. HOWEVER, SOME PERSONAL INFORMATION MAY BE
RETAINED FOR LONGER PERIODS AS REQUIRED BY LAW, CONTRACT, OR AUDITING REQUIREMENTS. WE
WILL ALSO RETAIN PERSONAL INFORMATION FOR AS LONG AS NECESSARY TO ESTABLISH, EXERCISE, OR
DEFEND LEGAL CLAIMS, OR AS OTHERWISE PERMITTED BY APPLICABLE LAW.

6. THIRD PARTY SITES
‍
CERTAIN THIRD-PARTY WEBSITES OR APPLICATIONS MAY BE LINKED TO THE COMPANY SITE OR
APPLICATIONS. THESE THIRD-PARTY WEBSITES AND APPLICATIONS INCLUDE THEIR OWN PRIVACY
POLICIES. PLEASE REFER TO THESE POLICIES WHEN USING ONE OF THE LINKED WEBSITES. THE
COMPANY IS NOT RESPONSIBLE FOR THE PRIVACY POLICIES AND PRACTICES OF OTHER WEBSITES OR
APPLICATIONS THAT ARE LINKED TO OURS.

7. SPECIAL NOTE FOR PARENTS
‍
THE COMPANY TAKES SERIOUSLY ITS OBLIGATIONS UNDER THE CHILDREN'S ONLINE PRIVACY
PROTECTION ACT (COPPA) CONCERNING THE COLLECTION OF PERSONAL INFORMATION FROM
CHILDREN UNDER THE AGE OF 13. THE COMPANY'S WEBSITES AND APPLICATIONS ARE NOT TARGETED
TO CHILDREN. THE COMPANY DOES NOT KNOWINGLY ACCEPT PERSONAL INFORMATION FROM
CHILDREN UNDER THE AGE OF 13. THE COMPANY ENCOURAGES ALL PARENTS TO INSTRUCT THEIR
CHILDREN IN THE SAFE AND RESPONSIBLE USE OF THE INTERNET.

8. HOW DO WE PROTECT YOUR PERSONAL INFORMATION
‍
THE COMPANY TAKES MEASURES TO PREVENT UNAUTHORIZED INTRUSION TO ITS WEBSITES AND
APPLICATIONS AND THE ALTERATION, ACQUISITION, OR MISUSE OF PERSONAL INFORMATION BY
UNAUTHORIZED PERSONS. HOWEVER, THE COMPANY CAUTIONS VISITORS TO ITS WEBSITES AND USERS
OF ITS APPLICATIONS THAT NO NETWORK, INCLUDING THE INTERNET, IS ENTIRELY SECURE.

9. YOUR PRIVACY RIGHTS
‍
SOME STATES HAVE GENERAL PRIVACY LAWS PROVIDING YOU WITH CHOICES REGARDING
CONTROLLING HOW WE USE YOUR PERSONAL INFORMATION, INCLUDING THE FOLLOWING:
‍
• ACCESSING YOUR PERSONAL INFORMATION. YOU MAY REQUEST THAT WE PROVIDE: (I) THE SPECIFIC
PIECES OF PERSONAL INFORMATION THE COMPANY HAS ABOUT YOU; (II) CATEGORIES OF PERSONAL
INFORMATION COLLECTED ABOUT YOU; (III) CATEGORIES OF SOURCES FROM WHICH THE PERSONAL
INFORMATION IS COLLECTED; (IV) CATEGORIES OF PERSONAL INFORMATION THAT WE
HAVE SOLD OR DISCLOSED FOR A BUSINESS PURPOSE; (V) CATEGORIES OF THIRD PARTIES TO WHOM
THE PERSONAL INFORMATION WAS SOLD OR DISCLOSED; AND (VI) THE BUSINESS OR COMMERCIAL
PURPOSE FOR COLLECTING OR SELLING PERSONAL INFORMATION.
‍
• MODIFYING OR DELETING YOUR INFORMATION. WHILE SOME PRIVACY LAWS PROVIDE A RIGHT TO
CORRECT OR DELETE PERSONAL INFORMATION, THOSE RIGHTS ARE FAIRLY LIMITED. WE MAY NOT BE
ABLE TO CHANGE OR DELETE YOUR INFORMATION IN ALL CIRCUMSTANCES, INCLUDING WHERE WE
NEED IT TO COMPLETE TRANSACTIONS, DETECT SECURITY INCIDENTS, COMPLY WITH LEGAL
OBLIGATIONS, OR DEFEND LEGAL CLAIMS.
‍
• HOW TO CONTROL YOUR EMAIL COMMUNICATIONS PREFERENCES. YOU CAN STOP RECEIVING
PROMOTIONAL EMAIL COMMUNICATIONS FROM US BY CLICKING ON THE "UNSUBSCRIBE" LINK PROVIDED
IN THE EMAIL. YOU MAY NOT OPT-OUT OF SERVICE-RELATED COMMUNICATIONS (E.G., ACCOUNT
VERIFICATION, TRANSACTIONAL COMMUNICATIONS, TECHNICAL AND SECURITY
NOTICES).
‍
• SELLING OR SHARING OF PERSONAL INFORMATION. WHILE WE DO NOT SELL YOUR PERSONAL
INFORMATION IN THE TRADITIONAL SENSE, WE DO SHARE YOUR PERSONAL INFORMATION WITH OUR
AFFILIATE ADVERTISING NETWORK TO ENABLE YOU TO SEE RELEVANT AND TIMELY ADVERTISING AS A
RESULT OF YOUR INTERACTIONS WITH OUR SITE. THE MOST EFFECTIVE METHOD TO OPT-OUT OF
THIS TYPE OF SHARING IS TO USE THE "COOKIE BANNER" AT THE BOTTOM OF OUR WEBSITE UNDER
"MANAGE COOKIE PREFERENCES »
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.• EXERCISING YOUR PRIVACY RIGHTS. IF YOU ARE A RESIDENT OF A JURISDICTION WITH APPLICABLE
PRIVACY LAW, AND WOULD LIKE TO EXERCISE ANY OF YOUR RIGHTS, YOU MAY DO SO BY CONTACTING
US USING THE CONTACT PARTICULARS NOTED IN THE "CONTACT US" SECTION BELOW.
‍
• NON-DISCRIMINATION. SOME LAWS DO NOT PERMIT US TO DISCRIMINATE AGAINST YOU BECAUSE YOU
EXERCISED ANY OF YOUR RIGHTS, INCLUDING BY DENYING YOU ACCESS TO GOODS OR SERVICES,
CHARGING DIFFERENT PRICES, PROVIDING A DIFFERENT LEVEL OR QUALITY OF GOODS OR SERVICES,
OR SUGGESTING THAT YOU WILL RECEIVE A DIFFERENT PRICE OR QUALITY OF GOODS OR SERVICES.
‍
• APPEALS. SHOULD WE DENY YOUR REQUEST FOR ACCESS, CORRECTION, OR DELETION, YOU MAY
APPEAL THAT DECISION BY SENDING US AN EMAIL IDENTIFYING WHY YOU BELIEVE THE DENIAL IS
IMPROPER, A COPY OF THE ORIGINAL REQUEST, A COPY OF THE COMMUNICATION DENYING YOUR
REQUEST, AND YOUR DESIRED OUTCOME. WE WILL RESPOND WITH OUR DECISION ON YOUR APPEAL
WITHIN 45 DAYS OF RECEIPT.

10. DATA TRANSFERS
‍
WHERE YOU ARE LOCATED IN THE EUROPEAN ECONOMIC AREA ("EEA"), PERSONAL INFORMATION
COLLECTED FROM YOU WILL BE TRANSFERRED TO RECIPIENTS IN COUNTRIES LOCATED OUTSIDE THE
EEA WHICH DO NOT PROVIDE A SIMILAR OR ADEQUATE LEVEL OF PROTECTION TO THAT PROVIDED BY
COUNTRIES IN THE EEA. WE WILL TAKE APPROPRIATE STEPS TO ENSURE THAT ANY PERSONAL
INFORMATION IS TREATED SECURELY AND IN ACCORDANCE WITH THIS PRIVACY POLICY. INDIVIDUALS IN
THE EEA ALSO HAVE THE RIGHT TO LODGE A COMPLAINT ABOUT THE PROCESSING OF THEIR PERSONAL
INFORMATION WITH THEIR LOCAL DATA PROTECTION AUTHORITY.

11. OFFLINE VS. ONLINE PRACTICES
‍
THIS POLICY APPLIES SOLELY TO THE COMPANY'S INFORMATION-GATHERING AND DISSEMINATION
PRACTICES IN CONNECTION WITH ITS SITE IN THE UNITED STATES.

12. CHANGES TO THIS POLICY
‍
THIS POLICY IS THE SOLE AUTHORIZED STATEMENT OF THE COMPANY'S PRACTICES WITH RESPECT TO
THE COLLECTION OF PERSONAL INFORMATION THROUGH THE COMPANY'S SITE AND APPLICATIONS AND
THE SUBSEQUENT USE AND DISCLOSURE OF SUCH INFORMATION. THE COMPANY MAY REVISE THIS
POLICY FROM TIME TO TIME. YOU SHOULD PERIODICALLY REVIEW THIS PAGE TO ENSURE THAT YOU ARE
FAMILIAR WITH THE MOST CURRENT VERSION OF THIS POLICY. YOU CAN DETERMINE WHEN THIS POLICY
WAS LAST REVISED BY CHECKING THE "LAST REVISED" LEGEND AT THE TOP OF THE POLICY.

13. CONTACT US
IF YOU WISH TO REPORT AN ACCESSIBILITY ISSUE, HAVE ANY QUESTIONS OR NEED ASSISTANCE,PLEASE CONTACT US AT THE ADDRESS AND EMAIL BELOW:

ZELIVEST LLC — VITAVIE
5829 SW 73rd Street, South Miami, Florida 33143
contact@vitaviemiami.com
www.vitaviemiami.com
‍
VITAVIE
South Miami, Florida · contact@vitaviemiami.com · www.vitaviemiami.com
© 2025 ZELIVEST LLC — VITAVIE. All Rights Reserved.